Describes supplier management, service level management and business relationship management, and how these processes are important to management of interfaces and types of supply chain common in IT service.Also available as part of KIT 190.
BS BIP 0033
Original price was: $33.02.$16.00Current price is: $16.00.
Achieving ISO/IEC 20000. Managing End-to-end Service
BSI Group , 03/31/2006
Pages: 113
