Covers the roles and responsibilities of management and process owners. It emphasizes the importance of management commitment to best practice and staffing as part of the requirements of ISO/IEC 20000.Also available as part of KIT 190.
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BS BIP 0031:2006
Original price was: $33.02.$16.00Current price is: $16.00.
Achieving ISO/IEC 20000. Why people matter
BSI Group , 03/31/2006
Pages: 91
