Provides background information on ISO/IEC 20000 and describes the role of management and the decisions they are faced with if their organization is to achieve compliance.Also available as part of KIT 190.

BS BIP 0030:2006
Original price was: $33.02.$16.00Current price is: $16.00.
Achieving ISO/IEC 20000. Management decisions
BSI Group , 03/31/2006
Pages: 133

