Provides a common basis for organizations to deliver services and enhance current business practice in the delivery and use of IT equipment and services. The publication is a re-formatted, re-printed and updated version of PD 0005:2003.Also available as part of KIT 32.
BS BIP 0005:2006
Original price was: $52.07.$26.00Current price is: $26.00.
A Managers’ guide to service management. 5th edition
BSI Group , 03/28/2006
Pages: 160
