Provides a common basis for organizations to deliver services and enhance current business practice in the delivery and use of IT equipment and services. The publication is a re-formatted, re-printed and slightly updated version of PD 0005:2003.Also available as part of KIT 32.
BS BIP 0005:2004
Original price was: $49.53.$24.00Current price is: $24.00.
A Managers’ guide to service management
BSI Group , 01/01/2004
