The Mean Time Between Outages (MTBO) metric provides the frequency of all telecommunications network element failures (hardware and software) attributed to equipment supplier – including customer impacting short duration outages. By contrast, the traditional Mean Time Between Failure (MTBF) metric only addresses total failures that lead to element replacement. The MTBO metric has been accepted as a key industry metric by the QuEST Forum/TL9000 organization.
ATIS 0100030.2012(R2017)
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Metric Time Between Outages – A Metric for Assessing Production Failure Rates in Telecommunications Network Elements
The Alliance for Telecommunications Industry Solutions , 08/06/2012
Pages: 13
