The objective of this Standard is to provide standardization in the field of service management, and in particular guidance on the application of a service management system (SMS) based on AS ISO/IEC 20000.1.
AS ISO/IEC 20000.2-2013
Original price was: $126.06.$63.00Current price is: $63.00.
Information technology – Service management, Part 2: Guidance on the application of service management systems
Standards Australia , 10/18/2013
Pages: 85
