Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).

AS ISO/IEC 20000.1-2013
Original price was: $78.54.$39.00Current price is: $39.00.
Information technology – Service management, Part 1: Service management system requirements
Standards Australia , 01/01/2013
Pages: 26











