Provides guidelines for realizing financial and economic benefits through the effective application of eight quality management principles derived from ISO 9000:2005. It is intended to provide top management with information to facilitate effective application of principles and selection of tools that enable success and sustainability of an organization. Annex A includes a self-assessment for use as a gap analysis and prioritization tool.
AS ISO 10014-2007
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Quality management systems – Guidelines for realizing financial and economic benefits
Standards Australia , 12/14/2007
Pages: 25
