Adopts ISO 10002:2004 to provide guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.
AS ISO 10002-2006
Original price was: $71.94.$35.00Current price is: $35.00.
Customer satisfaction – Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)
Standards Australia , 04/05/2006
Pages: 23
